{"schema_version":"onlylabs.public_signal.v1","title":"OpenAI Job: Technical Program Manager, Support Delivery","description":"OpenAI job signal with public source context, captured evidence pages, related signals, and data-business radar classification.","url":"https://onlylabs.fyi/signals/219fd47a-5d10-4ea5-a88e-8a8e553fb9d8","json_url":"https://onlylabs.fyi/signals/219fd47a-5d10-4ea5-a88e-8a8e553fb9d8/signal.json","generated_at":"2026-06-11T03:49:50.056343+00:00","org":{"slug":"openai","name":"OpenAI","category":"frontier-lab","category_label":"Frontier lab","dossier_url":"https://onlylabs.fyi/labs/openai","dossier_json_url":"https://onlylabs.fyi/labs/openai/dossier.json"},"related_urls":{"signal":"https://onlylabs.fyi/signals/219fd47a-5d10-4ea5-a88e-8a8e553fb9d8","signal_json":"https://onlylabs.fyi/signals/219fd47a-5d10-4ea5-a88e-8a8e553fb9d8/signal.json","source":"https://jobs.ashbyhq.com/openai/b8a1293b-bf5b-488d-8257-869584db6496","lab_dossier":"https://onlylabs.fyi/labs/openai","lab_dossier_json":"https://onlylabs.fyi/labs/openai/dossier.json","analysis":"https://onlylabs.fyi/analysis/openai","analysis_json":"https://onlylabs.fyi/analysis/openai/analysis.json","analysis_evidence_json":"https://onlylabs.fyi/analysis/openai/evidence.json","category":"https://onlylabs.fyi/frontier","category_json":"https://onlylabs.fyi/frontier.json","category_feed":"https://onlylabs.fyi/frontier/feed.xml","category_signals_json":"https://onlylabs.fyi/signals.json","topic":"https://onlylabs.fyi/topics/hiring","topic_signals_json":"https://onlylabs.fyi/topics/hiring/signals.json","topic_feed":"https://onlylabs.fyi/topics/hiring/feed.xml","data_business":{"radar":"https://onlylabs.fyi/data-radar","radar_json":"https://onlylabs.fyi/data-radar.json","opportunities":"https://onlylabs.fyi/opportunities","opportunities_json":"https://onlylabs.fyi/opportunities.json","lanes":[{"key":"product","label":"Product and customer","url":"https://onlylabs.fyi/data-radar/product","json_url":"https://onlylabs.fyi/data-radar/product/signals.json"}]}},"answer_pack":{"answer":"OpenAI opened Technical Program Manager, Support Delivery (San Francisco). This hiring signal is demand evidence for teams, locations, and technical bets being staffed. High-signal details: team Support Delivery · location San Francisco · Routine job posting at OpenAI.. onlylabs links this event to 1 captured evidence page and 6 related job signals. It also maps to Product and customer in the data-business radar.","signal_desk":"hiring","source_context":{"source_url":"https://jobs.ashbyhq.com/openai/b8a1293b-bf5b-488d-8257-869584db6496","source_host":"jobs.ashbyhq.com","occurred_at":"2026-05-22T20:56:10.615+00:00","first_seen_at":"2026-06-05T05:42:57.811227+00:00","date_source":"source","context":"San Francisco"},"context_markers":[{"label":"Lab","value":"OpenAI","source":"signal"},{"label":"Signal desk","value":"hiring","source":"signal"},{"label":"Source host","value":"jobs.ashbyhq.com","source":"source"},{"label":"Team","value":"Support Delivery","source":"signal"},{"label":"Location","value":"San Francisco","source":"signal"},{"label":"ATS","value":"ashby","source":"source"},{"label":"Notability","value":"Routine job posting at OpenAI.","source":"signal"},{"label":"Radar lane","value":"Product and customer","source":"radar"},{"label":"Matched term","value":"support","source":"radar"},{"label":"Watch 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customer."},"agent_handoff":{"signal_json":"https://onlylabs.fyi/signals/219fd47a-5d10-4ea5-a88e-8a8e553fb9d8/signal.json","dossier_json":"https://onlylabs.fyi/labs/openai/dossier.json","analysis_json":"https://onlylabs.fyi/analysis/openai/analysis.json","analysis_evidence_json":"https://onlylabs.fyi/analysis/openai/evidence.json","topic_signals_json":"https://onlylabs.fyi/topics/hiring/signals.json","topic_feed":"https://onlylabs.fyi/topics/hiring/feed.xml","category_signals_json":"https://onlylabs.fyi/signals.json","data_radar_json":"https://onlylabs.fyi/data-radar.json","opportunities_json":"https://onlylabs.fyi/opportunities.json"},"analysis_playbook":{"objective":"Turn open roles into leading indicators for teams, locations, infrastructure needs, eval work, data demand, and commercialization buildout.","evidence_focus":["role title","team or function","location","job description","data, eval, infra, safety, product, and GTM terms"],"extraction_questions":["Which teams are hiring repeatedly?","Which locations or hubs are becoming more important?","Which roles imply data, evaluation, infrastructure, or platform spend?","Which labs have hiring signals without a fresh standing analysis?"],"signal_questions":["What demand signal does this role create for teams, locations, infrastructure, evals, or data workflows?","Which teams are hiring repeatedly?","Which locations or hubs are becoming more important?","Which data-business lane explains this signal: Product and customer?","Do the 6 related job signals show a repeated pattern?"],"output_fields":["org","team","location","role_theme","data_business_lane","evidence_url"],"data_business_relevance":"Hiring is the earliest demand signal for where frontier labs may need data products, eval tooling, infra vendors, and workflow 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Delivery\" for frontier lab strategy and data-business implications."},"semantic_triples":[{"subject":"OpenAI","predicate":"opened","object":"role Technical Program Manager, Support Delivery","text":"OpenAI opened role Technical Program Manager, Support Delivery."},{"subject":"Technical Program Manager, Support Delivery","predicate":"is classified as","object":"job signal","text":"Technical Program Manager, Support Delivery is classified as job signal."},{"subject":"Technical Program Manager, Support Delivery","predicate":"belongs to","object":"hiring desk","text":"Technical Program Manager, Support Delivery belongs to hiring desk."},{"subject":"Technical Program Manager, Support Delivery","predicate":"has context","object":"San Francisco","text":"Technical Program Manager, Support Delivery has context San Francisco."},{"subject":"Technical Program Manager, Support Delivery","predicate":"has evidence coverage","object":"1 captured evidence page","text":"Technical Program Manager, 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into leading indicators for teams, locations, infrastructure needs, eval work, data demand, and commercialization buildout.","text":"Technical Program Manager, Support Delivery has analysis playbook objective Turn open roles into leading indicators for teams, locations, infrastructure needs, eval work, data demand, and commercialization buildout.."},{"subject":"Technical Program Manager, Support Delivery","predicate":"has source host","object":"jobs.ashbyhq.com","text":"Technical Program Manager, Support Delivery has source host jobs.ashbyhq.com."},{"subject":"Technical Program Manager, Support Delivery","predicate":"has lab","object":"OpenAI","text":"Technical Program Manager, Support Delivery has lab OpenAI."},{"subject":"Technical Program Manager, Support Delivery","predicate":"has signal desk","object":"hiring","text":"Technical Program Manager, Support Delivery has signal desk hiring."},{"subject":"Technical Program Manager, Support Delivery","predicate":"has source 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This hiring signal is demand evidence for teams, locations, and technical bets being staffed. High-signal details: team Support Delivery · location San Francisco · Routine job posting at OpenAI.. onlylabs links this event to 1 captured evidence page and 6 related job signals. 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We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a Technical Program Manager to join our Senior Support Engineering team. This role is an exciting opportunity to help define and implement foundational support practices that will scale with OpenAI’s growth. You will lead efforts to establish new operational frameworks, driving process alignment with various internal teams, and leading tooling and automation..."},"evidence_pages":[{"url":"https://jobs.ashbyhq.com/openai/b8a1293b-bf5b-488d-8257-869584db6496","final_url":"https://jobs.ashbyhq.com/openai/b8a1293b-bf5b-488d-8257-869584db6496","title":"Technical Program Manager, Support Delivery","http_status":200,"content_type":"application/json","capture_method":"plain","fetched_at":"2026-06-11T03:49:50.056343+00:00","bytes":18113,"raw_path":"bbfa7be8bcc5ab597dea1fb6e5064dfa0f7c521c4cc3bfc2e6f4dabee7fd44e0.json","content_hash":"2fac00e70ec00d65a986825b60de6578689ebfb4729d3b835b7d21b801682b72","excerpt_chars":1200,"truncated":true,"excerpt":"Technical Program Manager, Support Delivery Team: Support Delivery Location: San Francisco Employment type: FullTime Published: 2026-05-22T20:56:10.615+00:00 About the Team OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a Technical Program Manager to join our Senior Support Engineering team. This role is an exciting opportunity to help define and implement foundational support practices that will scale with OpenAI’s growth. You will lead efforts to establish new operational frameworks, driving process alignment with various internal teams, and leading tooling and automation..."}],"related_signals":[{"id":"089303ed-da2e-4429-bb4f-431e073f20c6","url":"https://onlylabs.fyi/signals/089303ed-da2e-4429-bb4f-431e073f20c6","source_url":"https://jobs.ashbyhq.com/openai/7e0b52d7-c7f3-475d-a589-f9ea4420fbb3","title":"AI Tooling & Enablement Manager","context":"San Francisco","kind":{"key":"job_opened","label":"Job"},"org":{"slug":"openai","name":"OpenAI","category":"frontier-lab"},"occurred_at":"2026-06-11T00:07:19.266+00:00","first_seen_at":"2026-06-11T07:01:11.122205+00:00","date_source":"ashby.publishedAt"},{"id":"22f67d44-4aab-48cd-8114-db0ecd0341dd","url":"https://onlylabs.fyi/signals/22f67d44-4aab-48cd-8114-db0ecd0341dd","source_url":"https://jobs.ashbyhq.com/openai/4e60d650-47a7-44fb-8031-02976c7ddc55","title":"TLM, Integrity","context":"San Francisco","kind":{"key":"job_opened","label":"Job"},"org":{"slug":"openai","name":"OpenAI","category":"frontier-lab"},"occurred_at":"2026-06-10T20:46:02.181+00:00","first_seen_at":"2026-06-05T05:42:57.811227+00:00","date_source":"ashby.publishedAt"},{"id":"bdd02b71-32f0-491c-863f-d29538e31f6e","url":"https://onlylabs.fyi/signals/bdd02b71-32f0-491c-863f-d29538e31f6e","source_url":"https://jobs.ashbyhq.com/openai/49544169-4346-48bd-a926-b1188eba7254","title":"Sourcer, Go To Market","context":"Remote - US","kind":{"key":"job_opened","label":"Job"},"org":{"slug":"openai","name":"OpenAI","category":"frontier-lab"},"occurred_at":"2026-06-10T20:21:21.453+00:00","first_seen_at":"2026-06-11T07:01:11.122205+00:00","date_source":"ashby.publishedAt"},{"id":"13f5a68d-d915-4d8f-91c8-25da57615e60","url":"https://onlylabs.fyi/signals/13f5a68d-d915-4d8f-91c8-25da57615e60","source_url":"https://jobs.ashbyhq.com/openai/fc45a658-4d02-4e03-b6bc-a83519af1a1d","title":"Account Director, Government Scale","context":"Washington, DC","kind":{"key":"job_opened","label":"Job"},"org":{"slug":"openai","name":"OpenAI","category":"frontier-lab"},"occurred_at":"2026-06-10T20:18:53.183+00:00","first_seen_at":"2026-06-11T07:01:11.122205+00:00","date_source":"ashby.publishedAt"},{"id":"605520d2-9832-417f-a2f1-0cdcb7d76e66","url":"https://onlylabs.fyi/signals/605520d2-9832-417f-a2f1-0cdcb7d76e66","source_url":"https://jobs.ashbyhq.com/openai/4070d52e-0263-4cd5-9107-052b4ecc1209","title":"Backend Software Engineer, API Multicloud","context":"San Francisco","kind":{"key":"job_opened","label":"Job"},"org":{"slug":"openai","name":"OpenAI","category":"frontier-lab"},"occurred_at":"2026-06-10T19:57:54.896+00:00","first_seen_at":"2026-06-11T07:01:11.122205+00:00","date_source":"ashby.publishedAt"},{"id":"291b78fd-8fd3-4ce8-8564-c1dbb161e7a5","url":"https://onlylabs.fyi/signals/291b78fd-8fd3-4ce8-8564-c1dbb161e7a5","source_url":"https://jobs.ashbyhq.com/openai/b36f28a3-e728-4d2e-a2cb-aceecf5e3a01","title":"Senior Manager, Procurement Operations - Hardware ","context":"San Francisco","kind":{"key":"job_opened","label":"Job"},"org":{"slug":"openai","name":"OpenAI","category":"frontier-lab"},"occurred_at":"2026-06-10T19:39:43.774+00:00","first_seen_at":"2026-06-11T07:01:11.122205+00:00","date_source":"ashby.publishedAt"}]}