{"schema_version":"onlylabs.public_signal.v1","title":"Anthropic Job: Product Support Specialist","description":"Anthropic job signal with public source context, captured evidence pages, related signals, and data-business radar classification.","url":"https://onlylabs.fyi/signals/22609fbe-e554-4224-8abb-7130c97381bf","json_url":"https://onlylabs.fyi/signals/22609fbe-e554-4224-8abb-7130c97381bf/signal.json","generated_at":"2026-06-09T02:21:36.724263+00:00","org":{"slug":"anthropic","name":"Anthropic","category":"frontier-lab","category_label":"Frontier lab","dossier_url":"https://onlylabs.fyi/labs/anthropic","dossier_json_url":"https://onlylabs.fyi/labs/anthropic/dossier.json"},"related_urls":{"signal":"https://onlylabs.fyi/signals/22609fbe-e554-4224-8abb-7130c97381bf","signal_json":"https://onlylabs.fyi/signals/22609fbe-e554-4224-8abb-7130c97381bf/signal.json","source":"https://job-boards.greenhouse.io/anthropic/jobs/4979585008","lab_dossier":"https://onlylabs.fyi/labs/anthropic","lab_dossier_json":"https://onlylabs.fyi/labs/anthropic/dossier.json","analysis":"https://onlylabs.fyi/analysis/anthropic","analysis_json":"https://onlylabs.fyi/analysis/anthropic/analysis.json","analysis_evidence_json":"https://onlylabs.fyi/analysis/anthropic/evidence.json","category":"https://onlylabs.fyi/frontier","category_json":"https://onlylabs.fyi/frontier.json","category_feed":"https://onlylabs.fyi/frontier/feed.xml","category_signals_json":"https://onlylabs.fyi/signals.json","topic":"https://onlylabs.fyi/topics/hiring","topic_signals_json":"https://onlylabs.fyi/topics/hiring/signals.json","topic_feed":"https://onlylabs.fyi/topics/hiring/feed.xml","data_business":{"radar":"https://onlylabs.fyi/data-radar","radar_json":"https://onlylabs.fyi/data-radar.json","opportunities":"https://onlylabs.fyi/opportunities","opportunities_json":"https://onlylabs.fyi/opportunities.json","lanes":[{"key":"product","label":"Product and customer","url":"https://onlylabs.fyi/data-radar/product","json_url":"https://onlylabs.fyi/data-radar/product/signals.json"}]}},"answer_pack":{"answer":"Anthropic opened Product Support Specialist (Boston, MA; San Francisco, CA | New York City, NY | Seattle, WA; Washington, DC). This hiring signal is demand evidence for teams, locations, and technical bets being staffed. High-signal details: location Boston, MA; San Francisco, CA | New York City, NY | Seattle, WA; Washington, DC · Routine job posting, not notable. onlylabs links this event to 1 captured evidence page and 6 related job signals. It also maps to Product and customer in the data-business radar.","signal_desk":"hiring","source_context":{"source_url":"https://job-boards.greenhouse.io/anthropic/jobs/4979585008","source_host":"job-boards.greenhouse.io","occurred_at":"2026-06-11T04:56:33+00:00","first_seen_at":"2026-06-05T05:42:57.438244+00:00","date_source":"greenhouse.updated_at","context":"Boston, MA; San Francisco, CA | New York City, NY | Seattle, WA; Washington, DC"},"context_markers":[{"label":"Lab","value":"Anthropic","source":"signal"},{"label":"Signal desk","value":"hiring","source":"signal"},{"label":"Source host","value":"job-boards.greenhouse.io","source":"source"},{"label":"Location","value":"Boston, MA; San Francisco, CA | New York City, NY | Seattle, WA; Washington, DC","source":"signal"},{"label":"ATS","value":"greenhouse","source":"source"},{"label":"Notability","value":"Routine job posting, not notable","source":"signal"},{"label":"Radar lane","value":"Product and customer","source":"radar"},{"label":"Matched term","value":"product","source":"radar"},{"label":"Matched term","value":"support","source":"radar"},{"label":"Watch term","value":"Infrastructure","source":"evidence"},{"label":"Watch term","value":"Safety and alignment","source":"evidence"},{"label":"Watch term","value":"Agents and tool use","source":"evidence"}],"evidence_coverage":{"target_pages":1,"captured_pages":1,"readable_pages":1,"capture_methods":["plain"],"missing_page_urls":[],"failed_page_urls":[],"blocked_page_urls":[],"page_urls":["https://job-boards.greenhouse.io/anthropic/jobs/4979585008"],"related_signals":6,"has_source_url":true,"latest_page_fetched_at":"2026-06-09T02:21:36.724263+00:00"},"data_business":{"matches":true,"lanes":[{"key":"product","label":"Product and customer","url":"https://onlylabs.fyi/data-radar/product","json_url":"https://onlylabs.fyi/data-radar/product/signals.json"}],"matched_terms":["product","support"],"score":17,"reason":"Anthropic has a job signal matching product and customer."},"agent_handoff":{"signal_json":"https://onlylabs.fyi/signals/22609fbe-e554-4224-8abb-7130c97381bf/signal.json","dossier_json":"https://onlylabs.fyi/labs/anthropic/dossier.json","analysis_json":"https://onlylabs.fyi/analysis/anthropic/analysis.json","analysis_evidence_json":"https://onlylabs.fyi/analysis/anthropic/evidence.json","topic_signals_json":"https://onlylabs.fyi/topics/hiring/signals.json","topic_feed":"https://onlylabs.fyi/topics/hiring/feed.xml","category_signals_json":"https://onlylabs.fyi/signals.json","data_radar_json":"https://onlylabs.fyi/data-radar.json","opportunities_json":"https://onlylabs.fyi/opportunities.json"},"analysis_playbook":{"objective":"Turn open roles into leading indicators for teams, locations, infrastructure needs, eval work, data demand, and commercialization buildout.","evidence_focus":["role title","team or function","location","job description","data, eval, infra, safety, product, and GTM terms"],"extraction_questions":["Which teams are hiring repeatedly?","Which locations or hubs are becoming more important?","Which roles imply data, evaluation, infrastructure, or platform spend?","Which labs have hiring signals without a fresh standing analysis?"],"signal_questions":["What demand signal does this role create for teams, locations, infrastructure, evals, or data workflows?","Which teams are hiring repeatedly?","Which locations or hubs are becoming more important?","Which data-business lane explains this signal: Product and customer?","Do the 6 related job signals show a repeated pattern?"],"output_fields":["org","team","location","role_theme","data_business_lane","evidence_url"],"data_business_relevance":"Hiring is the earliest demand signal for where frontier labs may need data products, eval tooling, infra vendors, and workflow support.","required_sources":[{"label":"signal_json","url":"https://onlylabs.fyi/signals/22609fbe-e554-4224-8abb-7130c97381bf/signal.json","required":true},{"label":"source","url":"https://job-boards.greenhouse.io/anthropic/jobs/4979585008","required":true},{"label":"dossier_json","url":"https://onlylabs.fyi/labs/anthropic/dossier.json","required":true},{"label":"analysis_evidence_json","url":"https://onlylabs.fyi/analysis/anthropic/evidence.json","required":true},{"label":"topic_signals_json","url":"https://onlylabs.fyi/topics/hiring/signals.json","required":false},{"label":"data_radar_json","url":"https://onlylabs.fyi/data-radar.json","required":true}],"expected_output":["one-paragraph source-grounded interpretation","data-business implication","confidence and missing evidence","recommended next source to inspect"],"prompt_seed":"Using only the linked onlylabs JSON, captured source context, and cited evidence, analyze Anthropic's job signal \"Product Support Specialist\" for frontier lab strategy and data-business implications."},"semantic_triples":[{"subject":"Anthropic","predicate":"opened","object":"role Product Support Specialist","text":"Anthropic opened role Product Support Specialist."},{"subject":"Product Support Specialist","predicate":"is classified as","object":"job signal","text":"Product Support Specialist is classified as job signal."},{"subject":"Product Support Specialist","predicate":"belongs to","object":"hiring desk","text":"Product Support Specialist belongs to hiring desk."},{"subject":"Product Support Specialist","predicate":"has context","object":"Boston, MA; San Francisco, CA | New York City, NY | Seattle, WA; Washington, DC","text":"Product Support Specialist has context Boston, MA; San Francisco, CA | New York City, NY | Seattle, WA; Washington, DC."},{"subject":"Product Support Specialist","predicate":"has evidence coverage","object":"1 captured evidence page","text":"Product Support Specialist has evidence coverage 1 captured evidence page."},{"subject":"Product Support Specialist","predicate":"matches data-business lanes","object":"Product and customer","text":"Product Support Specialist matches data-business lanes Product and customer."},{"subject":"Product Support Specialist","predicate":"has captured page count","object":"1","text":"Product Support Specialist has captured page count 1."},{"subject":"Product Support Specialist","predicate":"has readable page count","object":"1","text":"Product Support Specialist has readable page count 1."},{"subject":"Product Support Specialist","predicate":"has related signal count","object":"6","text":"Product Support Specialist has related signal count 6."},{"subject":"Product Support Specialist","predicate":"has analysis playbook objective","object":"Turn open roles into leading indicators for teams, locations, infrastructure needs, eval work, data demand, and commercialization buildout.","text":"Product Support Specialist has analysis playbook objective Turn open roles into leading indicators for teams, locations, infrastructure needs, eval work, data demand, and commercialization buildout.."},{"subject":"Product Support Specialist","predicate":"has source host","object":"job-boards.greenhouse.io","text":"Product Support Specialist has source host job-boards.greenhouse.io."},{"subject":"Product Support Specialist","predicate":"has lab","object":"Anthropic","text":"Product Support Specialist has lab Anthropic."},{"subject":"Product Support Specialist","predicate":"has signal desk","object":"hiring","text":"Product Support Specialist has signal desk hiring."},{"subject":"Product Support Specialist","predicate":"has source host","object":"job-boards.greenhouse.io","text":"Product Support Specialist has source host job-boards.greenhouse.io."},{"subject":"Product Support Specialist","predicate":"has location","object":"Boston, MA; San Francisco, CA | New York City, NY | Seattle, WA; Washington, DC","text":"Product Support Specialist has location Boston, MA; San Francisco, CA | New York City, NY | Seattle, WA; Washington, DC."},{"subject":"Product Support Specialist","predicate":"has ats","object":"greenhouse","text":"Product Support Specialist has ats greenhouse."},{"subject":"Product Support Specialist","predicate":"has notability","object":"Routine job posting, not notable","text":"Product Support Specialist has notability Routine job posting, not notable."},{"subject":"Product Support Specialist","predicate":"has radar lane","object":"Product and customer","text":"Product Support Specialist has radar lane Product and customer."},{"subject":"Product Support Specialist","predicate":"has matched term","object":"product","text":"Product Support Specialist has matched term product."}]},"intelligence":{"signal_desk":"hiring","answer":"Anthropic opened Product Support Specialist (Boston, MA; San Francisco, CA | New York City, NY | Seattle, WA; Washington, DC). This hiring signal is demand evidence for teams, locations, and technical bets being staffed. High-signal details: location Boston, MA; San Francisco, CA | New York City, NY | Seattle, WA; Washington, DC · Routine job posting, not notable. onlylabs links this event to 1 captured evidence page and 6 related job signals. It also maps to Product and customer in the data-business radar.","semantic_triples":[{"subject":"Anthropic","predicate":"opened","object":"role Product Support Specialist","text":"Anthropic opened role Product Support Specialist."},{"subject":"Product Support Specialist","predicate":"is classified as","object":"job signal","text":"Product Support Specialist is classified as job signal."},{"subject":"Product Support Specialist","predicate":"belongs to","object":"hiring desk","text":"Product Support Specialist belongs to hiring desk."},{"subject":"Product Support Specialist","predicate":"has context","object":"Boston, MA; San Francisco, CA | New York City, NY | Seattle, WA; Washington, DC","text":"Product Support Specialist has context Boston, MA; San Francisco, CA | New York City, NY | Seattle, WA; Washington, DC."},{"subject":"Product Support Specialist","predicate":"has evidence coverage","object":"1 captured evidence page","text":"Product Support Specialist has evidence coverage 1 captured evidence page."},{"subject":"Product Support Specialist","predicate":"matches data-business lanes","object":"Product and customer","text":"Product Support Specialist matches data-business lanes Product and customer."}]},"signal":{"id":"22609fbe-e554-4224-8abb-7130c97381bf","url":"https://onlylabs.fyi/signals/22609fbe-e554-4224-8abb-7130c97381bf","json_url":"https://onlylabs.fyi/signals/22609fbe-e554-4224-8abb-7130c97381bf/signal.json","source_url":"https://job-boards.greenhouse.io/anthropic/jobs/4979585008","title":"Product Support Specialist","summary":"Anthropic opened a hiring signal. onlylabs watches roles as demand indicators for teams, locations, and technical bets.","context":"Boston, MA; San Francisco, CA | New York City, NY | Seattle, WA; Washington, DC","kind":{"key":"job_opened","label":"Job"},"org":{"slug":"anthropic","name":"Anthropic","category":"frontier-lab"},"occurred_at":"2026-06-11T04:56:33+00:00","first_seen_at":"2026-06-05T05:42:57.438244+00:00","date_source":"greenhouse.updated_at","evidence_coverage":{"target_pages":1,"captured_pages":1,"readable_pages":1,"capture_methods":["plain"],"missing_page_urls":[],"failed_page_urls":[],"blocked_page_urls":[],"page_urls":["https://job-boards.greenhouse.io/anthropic/jobs/4979585008"]},"facets":{"location":"Boston, MA; San Francisco, CA | New York City, NY | Seattle, WA; Washington, DC","ats":"greenhouse"},"traction":{"github_stars":null,"hn_points":null,"hn_comments":null,"hn_story_id":null,"hf_downloads":null,"hf_likes":null},"data_radar":{"lanes":[{"key":"product","label":"Product and customer","url":"https://onlylabs.fyi/data-radar/product"}],"score":17,"matched_terms":["product","support"],"reason":"Anthropic has a job signal matching product and customer."}},"primary_evidence_page":{"url":"https://job-boards.greenhouse.io/anthropic/jobs/4979585008","final_url":"https://job-boards.greenhouse.io/anthropic/jobs/4979585008","title":"Product Support Specialist","http_status":200,"content_type":"text/html; charset=utf-8","capture_method":"plain","fetched_at":"2026-06-09T02:21:36.724263+00:00","bytes":95388,"raw_path":"b399164392d3a7d358c04cd85138f2dfff10b7db78b1280a76af9f8cc688abbc.html","content_hash":"30c8366af94be8400a72767e1726f34c82f0ba61fa65e8b00ffd20bdbbe786b0","excerpt_chars":1200,"truncated":true,"excerpt":"Job Application for Product Support Specialist at Anthropic Back to jobs Product Support Specialist Boston, MA; San Francisco, CA | New York City, NY | Seattle, WA; Washington, DC Apply About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Product Support Specialist, you’ll be at the front lines of safely delivering AI to the world by responding to, investigating, and tracking user needs in your day to day. Additionally, you’ll help us identify – and close – gaps in our team’s technical knowledge, provide high-touch support to strategic customers, and demonstrate deep care for how we systematically support customers at scale. Responsibilities Become an expert in all Anthropic products Respond to user support cases with a variety of complexity, from questions for individuals to complex API debugging for large businesses Clearly and empathetically communicate with a wide range of user..."},"evidence_pages":[{"url":"https://job-boards.greenhouse.io/anthropic/jobs/4979585008","final_url":"https://job-boards.greenhouse.io/anthropic/jobs/4979585008","title":"Product Support Specialist","http_status":200,"content_type":"text/html; charset=utf-8","capture_method":"plain","fetched_at":"2026-06-09T02:21:36.724263+00:00","bytes":95388,"raw_path":"b399164392d3a7d358c04cd85138f2dfff10b7db78b1280a76af9f8cc688abbc.html","content_hash":"30c8366af94be8400a72767e1726f34c82f0ba61fa65e8b00ffd20bdbbe786b0","excerpt_chars":1200,"truncated":true,"excerpt":"Job Application for Product Support Specialist at Anthropic Back to jobs Product Support Specialist Boston, MA; San Francisco, CA | New York City, NY | Seattle, WA; Washington, DC Apply About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Product Support Specialist, you’ll be at the front lines of safely delivering AI to the world by responding to, investigating, and tracking user needs in your day to day. Additionally, you’ll help us identify – and close – gaps in our team’s technical knowledge, provide high-touch support to strategic customers, and demonstrate deep care for how we systematically support customers at scale. Responsibilities Become an expert in all Anthropic products Respond to user support cases with a variety of complexity, from questions for individuals to complex API debugging for large businesses Clearly and empathetically communicate with a wide range of user..."}],"related_signals":[{"id":"7545b64a-3699-4461-aa7b-591f0ff8399b","url":"https://onlylabs.fyi/signals/7545b64a-3699-4461-aa7b-591f0ff8399b","source_url":"https://job-boards.greenhouse.io/anthropic/jobs/5186852008","title":"Product Support Specialist (Singapore)","context":"Singapore","kind":{"key":"job_opened","label":"Job"},"org":{"slug":"anthropic","name":"Anthropic","category":"frontier-lab"},"occurred_at":"2026-06-11T05:01:19+00:00","first_seen_at":"2026-06-05T05:42:57.438244+00:00","date_source":"greenhouse.updated_at"},{"id":"46fed67d-fb9e-4ec4-8fa5-e065cb534ade","url":"https://onlylabs.fyi/signals/46fed67d-fb9e-4ec4-8fa5-e065cb534ade","source_url":"https://job-boards.greenhouse.io/anthropic/jobs/5186965008","title":"Product Support Specialist (Singapore - Weekend Coverage)","context":"Singapore","kind":{"key":"job_opened","label":"Job"},"org":{"slug":"anthropic","name":"Anthropic","category":"frontier-lab"},"occurred_at":"2026-06-11T05:01:17+00:00","first_seen_at":"2026-06-05T05:42:57.438244+00:00","date_source":"greenhouse.updated_at"},{"id":"703f4263-e360-4fec-ae39-d05490a48eca","url":"https://onlylabs.fyi/signals/703f4263-e360-4fec-ae39-d05490a48eca","source_url":"https://job-boards.greenhouse.io/anthropic/jobs/5253274008","title":"Enterprise Threat Intelligence Lead, Global Safety, Intelligence & Security ","context":"San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC","kind":{"key":"job_opened","label":"Job"},"org":{"slug":"anthropic","name":"Anthropic","category":"frontier-lab"},"occurred_at":"2026-06-11T00:38:05+00:00","first_seen_at":"2026-06-11T07:01:03.928848+00:00","date_source":"greenhouse.updated_at"},{"id":"7828ae51-3421-41fd-961f-9e4cd74e828c","url":"https://onlylabs.fyi/signals/7828ae51-3421-41fd-961f-9e4cd74e828c","source_url":"https://job-boards.greenhouse.io/anthropic/jobs/5119468008","title":"Staff Software Engineer, People Products","context":"Remote-Friendly (Travel Required) | San Francisco, CA","kind":{"key":"job_opened","label":"Job"},"org":{"slug":"anthropic","name":"Anthropic","category":"frontier-lab"},"occurred_at":"2026-06-11T00:21:00+00:00","first_seen_at":"2026-06-05T05:42:57.438244+00:00","date_source":"greenhouse.updated_at"},{"id":"e42bec4f-48c2-47da-b1ac-84d97f97f0f5","url":"https://onlylabs.fyi/signals/e42bec4f-48c2-47da-b1ac-84d97f97f0f5","source_url":"https://job-boards.greenhouse.io/anthropic/jobs/5194529008","title":"Marketing Events Lead, Brand","context":"San Francisco, CA | New York City, NY","kind":{"key":"job_opened","label":"Job"},"org":{"slug":"anthropic","name":"Anthropic","category":"frontier-lab"},"occurred_at":"2026-06-11T00:15:44+00:00","first_seen_at":"2026-06-05T05:42:57.438244+00:00","date_source":"greenhouse.updated_at"},{"id":"29186ecb-74ce-4861-8d21-42ee4e7b6e19","url":"https://onlylabs.fyi/signals/29186ecb-74ce-4861-8d21-42ee4e7b6e19","source_url":"https://job-boards.greenhouse.io/anthropic/jobs/4802076008","title":"IT Support Engineer","context":"Seattle, WA","kind":{"key":"job_opened","label":"Job"},"org":{"slug":"anthropic","name":"Anthropic","category":"frontier-lab"},"occurred_at":"2026-06-11T00:00:13+00:00","first_seen_at":"2026-06-05T05:42:57.438244+00:00","date_source":"greenhouse.updated_at"}]}