{"schema_version":"onlylabs.public_signal.v1","title":"Scaleway Writing: Details of the fr-par-1 Load Balancer incident on April 7, 2021","description":"Scaleway writing signal with public source context, captured evidence pages, related signals, and category-scoped analysis context.","url":"https://onlylabs.fyi/signals/3a314446-5d96-4e12-9579-4dab09569225","json_url":"https://onlylabs.fyi/signals/3a314446-5d96-4e12-9579-4dab09569225/signal.json","generated_at":"2026-06-07T21:19:17.693111+00:00","org":{"slug":"scaleway","name":"Scaleway","category":"neocloud","category_label":"Neocloud","dossier_url":"https://onlylabs.fyi/labs/scaleway","dossier_json_url":"https://onlylabs.fyi/labs/scaleway/dossier.json"},"related_urls":{"signal":"https://onlylabs.fyi/signals/3a314446-5d96-4e12-9579-4dab09569225","signal_json":"https://onlylabs.fyi/signals/3a314446-5d96-4e12-9579-4dab09569225/signal.json","source":"https://www.scaleway.com/en/blog/details-of-the-fr-par-1-load-balancer-incident-on-april-7-2021/","lab_dossier":"https://onlylabs.fyi/labs/scaleway","lab_dossier_json":"https://onlylabs.fyi/labs/scaleway/dossier.json","analysis":"https://onlylabs.fyi/analysis/scaleway","analysis_json":"https://onlylabs.fyi/analysis/scaleway/analysis.json","analysis_evidence_json":"https://onlylabs.fyi/analysis/scaleway/evidence.json","category":"https://onlylabs.fyi/neoclouds","category_json":"https://onlylabs.fyi/neoclouds.json","category_feed":"https://onlylabs.fyi/neoclouds/feed.xml","category_signals_json":"https://onlylabs.fyi/signals.json?category=neocloud","topic":"https://onlylabs.fyi/topics/talking","topic_signals_json":"https://onlylabs.fyi/topics/talking/signals.json?category=neocloud","topic_feed":"https://onlylabs.fyi/topics/talking/feed.xml?category=neocloud","data_business":null},"answer_pack":{"answer":"Scaleway published Details of the fr-par-1 Load Balancer incident on April 7, 2021. This talking signal gives public context for research themes, product direction, policy, or launch framing. High-signal details: Details of the fr-par-1 Load Balancer incident on April 7, 2021 Deploy • Yann Rapaport • 07/06/21 • 13 min read On April 7 at 4:35 pm UTC, Scaleway encountered a major.... onlylabs links this event to 1 captured evidence page and 6 related writing signals.","signal_desk":"talking","source_context":{"source_url":"https://www.scaleway.com/en/blog/details-of-the-fr-par-1-load-balancer-incident-on-april-7-2021/","source_host":"scaleway.com","occurred_at":"2021-04-07T00:00:00.000Z","first_seen_at":"2026-06-05T22:32:15.955798+00:00","date_source":"page.visible_date","context":null},"context_markers":[{"label":"Lab","value":"Scaleway","source":"signal"},{"label":"Signal desk","value":"talking","source":"signal"},{"label":"Source host","value":"scaleway.com","source":"source"},{"label":"Author","value":"Yann Rapaport","source":"source"},{"label":"Watch term","value":"Infrastructure","source":"evidence"},{"label":"Watch term","value":"Safety and 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frontier labs; for this category, keep conclusions tied to category-specific strategy, source evidence, and follow-up questions.","required_sources":[{"label":"signal_json","url":"https://onlylabs.fyi/signals/3a314446-5d96-4e12-9579-4dab09569225/signal.json","required":true},{"label":"source","url":"https://www.scaleway.com/en/blog/details-of-the-fr-par-1-load-balancer-incident-on-april-7-2021/","required":true},{"label":"dossier_json","url":"https://onlylabs.fyi/labs/scaleway/dossier.json","required":true},{"label":"analysis_evidence_json","url":"https://onlylabs.fyi/analysis/scaleway/evidence.json","required":true},{"label":"topic_signals_json","url":"https://onlylabs.fyi/topics/talking/signals.json?category=neocloud","required":false},{"label":"data_radar_json","url":null,"required":false}],"expected_output":["one-paragraph source-grounded interpretation","category-specific implication","confidence and missing evidence","recommended next source to inspect"],"prompt_seed":"Using only 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A part of the Load Balancer infrastructure was unavailable for the duration of the incident. As a result, the Database, Kubernetes Kapsule, and IoT Hub products, which rely on Load Balancer as part of their infrastructure, were impacted as well. The issue was identified and contained by 5:18 pm UTC by both the Network Products and Users & API teams. The Scaleway Incident process was triggered, prompting all actors to come together and coordinate the tasks required to restore the affected services, and make sure communication would run smoothly. Having been working remotely for over a year, we did not gather in a physical room but rather in a virtual one, with several channels of communication remaining open overnight to ensure that information flowed effectively and accessibly during those crucial moments. Restoration of the services started right away. 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