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Anthropic Interviewer

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Introducing Anthropic Interviewer \ Anthropic Societal Impacts Introducing Anthropic Interviewer: What 1,250 professionals told us about working with AI Dec 4, 2025

We’re launching a new tool, Anthropic Interviewer, to help understand people’s perspectives on AI. In this research post, we introduce the tool, describe a test of it on a sample of professionals, and discuss our early findings. We also discuss future work in this direction that we can now explore with the development of this tool and through partnerships with creatives, scientists, and teachers. Introduction Millions of people now use AI every day. As a company developing AI systems, we want to know how and why they’re doing so, and how it affects them. In part, this is because we want to use people’s feedback to develop better products—but it’s also because understanding people’s interactions with AI is one of the great sociological questions of our time. We recently designed a tool to investigate patterns of AI use while protecting our users’ privacy. It enabled us to analyze changing patterns of AI use across the economy . But the tool only allowed us to understand what was happening within conversations with Claude. What about what comes afterwards? How are people actually using Claude’s outputs? How do they feel about it? What do they imagine the role of AI to be in their future? If we want a comprehensive picture of AI’s changing role in people’s lives, and to center humans in the development of models, we need to ask people directly . Such a project would require us to run many hundreds of interviews. Here, we enlisted AI to help us do so. We built an interview tool called Anthropic Interviewer. Powered by Claude, Anthropic Interviewer runs detailed interviews automatically at unprecedented scale, feeding its results back to human researchers for analysis. This is a new step in understanding the wants and needs of our users, as well as gathering data for the analysis of AI’s societal and economic impacts. To test Anthropic Interviewer, we had it run 1,250 interviews with professionals—the general workforce (N=1,000), scientists (N=125), and creatives (N=125)—about their views on AI. We’re publicly releasing all interview data from this initial test (with participant consent) for researchers to explore; we provide our own analysis below. Briefly, here are some examples of what we found: In our sample, people are optimistic about the role AI plays in their work. Positive sentiments characterized the majority of topics discussed. However, a small number of topics such as educational integration, artist displacement, and security concerns, came with more pessimistic outlooks. People from the general workforce want to preserve tasks that define their professional identity while delegating routine work to AI. They envision futures where routine tasks are automated and their role shifts to overseeing AI systems. Creatives are using AI to increase their productivity despite peer judgement and anxiety about the future. They are navigating both the immediate stigma of AI use in creative communities and deeper concerns about economic displacement and the erosion of human creative identity. Scientists want AI partnership but can't yet trust it for core research. Scientists uniformly expressed a desire for AI that could generate hypotheses and design experiments. But at present, they confined their actual use to other tasks like writing manuscripts or debugging analysis code.

General workforce Creatives Scientists The different topics people discussed in their interviews with Anthropic Interviewer. Across all three samples we studied—the general workforce, scientists, and creatives—participants expressed predominantly positive sentiments about AI’s impact on their professional activities. Certain topics did introduce pause, particularly around questions of personal control, job displacement, and autonomy. In this diagram, topics are roughly ordered from more pessimistic to more optimistic. The different topics people discussed in their interviews with Anthropic Interviewer. Across all three samples we studied—the general workforce, scientists, and creatives—participants expressed predominantly positive sentiments about AI’s impact on their professional activities. Certain topics did introduce pause, particularly around questions of personal control, job displacement, and autonomy. In this diagram, topics are roughly ordered from more pessimistic to more optimistic. The different topics people discussed in their interviews with Anthropic Interviewer. Across all three samples we studied—the general workforce, scientists, and creatives—participants expressed predominantly positive sentiments about AI’s impact on their professional activities. Certain topics did introduce pause, particularly around questions of personal control, job displacement, and autonomy. In this diagram, topics are roughly ordered from more pessimistic to more optimistic.

General workforce Pessmistic Optimistic Career adaptation. Trucking dispatcher: “I'm always trying to figure out things that humans offer to the industry that can't be automated and really hone in on that aspect like the personalized human interactions. However, that is not something that I think will be necessary in the long run. I'm still trying to figure out what skills would be good to work on that AI can't ‘take over.’” Societal perspectives . Office assistant: “It's a tool to me like a computer was, or a type writer was in the day—computers didn't get rid of mathematicians, they just made them able to do more and that is where I see AI going in the best possible future.” Writing independence. Salesperson: “I hear from colleagues that they can tell when email correspondence is AI generated and they have a slightly negative regard for the sender. They feel slighted that the sender is ‘too lazy’ to send them a personal note and push it onto AI to do it.” Educational integration. Special education teacher: “I am hoping that AI will be a more collaborative partner that will help me better manage my time and help me expand creatively so I can offer my students a wide variety of activities and assignments that I may not have been able to come up with on my own.”

Example quotations from professionals in the general workforce, organized by topic. This research aims to both unpack the optimism and navigate the underlying anxieties to better…

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