Powering product discovery in ChatGPT

Powering Product Discovery in ChatGPT | OpenAI

March 24, 2026

Powering Product Discovery in ChatGPT

Launching richer, more visually immersive shopping experiences powered by the Agentic Commerce Protocol

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More and more, people are starting their shopping in ChatGPT—to explore, compare, and figure out what to buy.

Shopping on the web is easy if you already know what you want. But when you’re still deciding, it often means jumping between tabs, reading the same “best of” lists, and trying to piece together the right answer.

ChatGPT solves that: figuring out what to buy. You can describe what you’re looking for, refine it in a conversation, and quickly compare options that fit your specific needs. Today, we’re making that experience better with richer and more visual shopping in ChatGPT. You can now browse products visually, compare options side-by-side, and get detailed, up-to-date information—all in one place. What used to take hours of searching and tab-hopping now happens in seconds.

To power this, we’re expanding the Agentic Commerce Protocol (ACP) to support product discovery—bringing more complete, relevant, and up-to-date information directly into ChatGPT.

Richer shopping experiences

Instead of scrolling through pages of results, ChatGPT can help you find what you’re looking for based on your budget, preferences, and constraints—and surface products that fit. You can browse visually, upload images as inspiration for similar items, and refine results conversationally until you land on the right option.

It’s also much easier to compare. Products are presented side by side with key details like price, reviews, and features, so you can quickly evaluate your options without jumping between sites.

Under the hood, we’ve improved speed, relevance, and product coverage—so results are more up-to-date and more useful. That means less searching, fewer tabs, and faster decisions.

For users, this turns shopping from a fragmented, time-consuming process into a single, seamless experience. For merchants, it brings higher-intent shoppers who are closer to making a decision.

These updates are rolling out to all ChatGPT free, Go, Plus, and Pro users this week, with more to come as we continue to invest in product discovery with ChatGPT.

Before shopping improvements

Help me find short sleeve button downs like this one

That shirt has a great vibe—short sleeve button-down (often called a camp shirt or short-sleeve oxford) with a soft fabric and a subtle floral/mini-print. If you want more like it, here are some solid directions and brands to check out:

🔎 What to look for

• Fabric: Cotton, linen, or cotton-linen blends (breathable + slightly textured)
• Fit: Relaxed or “standard” fit (not too slim)
• Collar: Camp collar (more casual) or regular button-down like yours
• Prints: Micro florals, ditsy prints, or washed patterns (not too loud)

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👍 Brands that nail this style

• Bonobos Great fit options (slim/standard) and lots of subtle prints like yours.
• J.CrewLook for their “Secret Wash” or linen shirts—often have similar small-scale patterns.
• Taylor Stitch Higher quality, slightly rugged versions of this style.
• Marine Layer Super soft fabrics and relaxed California vibe—very similar feel.
• Faherty A bit pricier, but excellent prints and comfort.
• Uniqlo Budget-friendly, simpler versions if you want something clean and easy.
• Outerknown Great if you like that laid-back but polished look.

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🔥 Style tip based on your pic

That pink + white micro print works really well—flattering and summery. You could expand with:

• Soft blues or sage green prints
• Off-white with subtle patterns
• Linen versions for warmer weather

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If you want, I can pull specific shirts you can buy right now (budget, mid-range, or premium).

After shopping improvements

Help me find short sleeve button downs like this one

You’re basically wearing a soft floral short-sleeve button-down with a relaxed fit + slightly washed color palette—leans a little “California casual / vacation-but-not-loud.” I pulled options that match that exact vibe (not loud Hawaiian tourist shirts, more wearable everyday versions).

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🌸 Closest match to your vibe (muted floral, wearable everyday)

These are your lane:

• Soft color base + small floral print (like yours)
• Not overly saturated
• Easy to wear with jeans, chinos, or shorts
• Slightly elevated vs beachy

👉 If you want the closest upgrade to what you’re wearing: Abercrombie + Bonobos are the safest bets.

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🌴 Slightly bolder / more “weekend” versions

Same category, just:

• Bigger prints
• More contrast
• Feels more vacation / dinner / drinks

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💸 Budget-friendly options (Target / Walmart tier)

Good if you want multiples:

• Lightweight, breathable
• Less premium fabric but solid rotation pieces
• Easy to experiment with colors

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🧵 Nicer fabric / elevated feel (if you want to level it up)

What you get here:

• Linen or linen-blend (breathes way better)
• Softer drape (less stiff than your current shirt)
• Feels more “intentional outfit” vs casual throw-on

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📊 Quick comparison (so you can decide fast)

Attribute

Abercrombie Resort Shirt

Bonobos Riviera Linen Shirt

Club Room Linen Shirt

Nordstrom Leaf Print Shirt

Faherty Breeze Shirt

Fabric

Linen blend

Linen

100% linen

Linen

Premium cotton/linen blend

Print style

Subtle floral

Refined floral

Classic floral

Leaf/organic

Minimal pattern

Fit vibe

Relaxed

Tailored-relaxed

Regular

Regular

Relaxed

Best use

Everyday go-to

Dressier casual

Cheap rotation

Subtle alt

Premium comfort

🧠 My honest take for you

• Buy 1: Abercrombie → your new default
• Add 1: Bonobos or Faherty → for when you want to feel sharper
• Optional: Grab a cheap Club Room to experiment with color

That gives you a tight 2–3 shirt system that all work with the same jeans/pants.

The foundation for AI-native commerce

To power this shopping experience, we’re extending ACP to be the connective layer between merchants and users throughout discovery.

Through ACP, merchants share product feeds and promotions so their catalogs are fully represented in ChatGPT. We support multiple delivery paths, including through third-party providers like Salesforce and Stripe, so merchants can participate with the systems they already use. Over time, ACP will serve as a foundation for broader AI-native commerce experiences,…