{"schema_version":"onlylabs.public_signal.v1","title":"Anthropic Job: Customer Success Programs Manager","description":"Anthropic job signal with public source context, captured evidence pages, related signals, and data-business radar classification.","url":"https://onlylabs.fyi/signals/c205c5dd-e62b-498b-b67c-f4e947b5d7bb","json_url":"https://onlylabs.fyi/signals/c205c5dd-e62b-498b-b67c-f4e947b5d7bb/signal.json","generated_at":"2026-06-09T02:21:36.036824+00:00","org":{"slug":"anthropic","name":"Anthropic","category":"frontier-lab","category_label":"Frontier lab","dossier_url":"https://onlylabs.fyi/labs/anthropic","dossier_json_url":"https://onlylabs.fyi/labs/anthropic/dossier.json"},"related_urls":{"signal":"https://onlylabs.fyi/signals/c205c5dd-e62b-498b-b67c-f4e947b5d7bb","signal_json":"https://onlylabs.fyi/signals/c205c5dd-e62b-498b-b67c-f4e947b5d7bb/signal.json","source":"https://job-boards.greenhouse.io/anthropic/jobs/5226954008","lab_dossier":"https://onlylabs.fyi/labs/anthropic","lab_dossier_json":"https://onlylabs.fyi/labs/anthropic/dossier.json","analysis":"https://onlylabs.fyi/analysis/anthropic","analysis_json":"https://onlylabs.fyi/analysis/anthropic/analysis.json","analysis_evidence_json":"https://onlylabs.fyi/analysis/anthropic/evidence.json","category":"https://onlylabs.fyi/frontier","category_json":"https://onlylabs.fyi/frontier.json","category_feed":"https://onlylabs.fyi/frontier/feed.xml","category_signals_json":"https://onlylabs.fyi/signals.json","topic":"https://onlylabs.fyi/topics/hiring","topic_signals_json":"https://onlylabs.fyi/topics/hiring/signals.json","topic_feed":"https://onlylabs.fyi/topics/hiring/feed.xml","data_business":{"radar":"https://onlylabs.fyi/data-radar","radar_json":"https://onlylabs.fyi/data-radar.json","opportunities":"https://onlylabs.fyi/opportunities","opportunities_json":"https://onlylabs.fyi/opportunities.json","lanes":[{"key":"product","label":"Product and customer","url":"https://onlylabs.fyi/data-radar/product","json_url":"https://onlylabs.fyi/data-radar/product/signals.json"}]}},"answer_pack":{"answer":"Anthropic opened Customer Success Programs Manager (Boston, MA; New York City, NY; San Francisco, CA; Seattle, WA; Washington, DC). This hiring signal is demand evidence for teams, locations, and technical bets being staffed. High-signal details: location Boston, MA; New York City, NY; San Francisco, CA; Seattle, WA; Washington, DC · Routine job posting, not notable. onlylabs links this event to 1 captured evidence page and 6 related job signals. It also maps to Product and customer in the data-business radar.","signal_desk":"hiring","source_context":{"source_url":"https://job-boards.greenhouse.io/anthropic/jobs/5226954008","source_host":"job-boards.greenhouse.io","occurred_at":"2026-05-22T15:34:10+00:00","first_seen_at":"2026-06-05T05:42:57.438244+00:00","date_source":"source","context":"Boston, MA; New York City, NY; San Francisco, CA; Seattle, WA; Washington, DC"},"context_markers":[{"label":"Lab","value":"Anthropic","source":"signal"},{"label":"Signal desk","value":"hiring","source":"signal"},{"label":"Source host","value":"job-boards.greenhouse.io","source":"source"},{"label":"Location","value":"Boston, MA; New York City, NY; San Francisco, CA; Seattle, WA; Washington, DC","source":"signal"},{"label":"ATS","value":"greenhouse","source":"source"},{"label":"Notability","value":"Routine job posting, not notable","source":"signal"},{"label":"Radar lane","value":"Product and customer","source":"radar"},{"label":"Matched term","value":"customer","source":"radar"},{"label":"Watch term","value":"Infrastructure","source":"evidence"},{"label":"Watch term","value":"Safety and alignment","source":"evidence"},{"label":"Watch term","value":"Agents and tool use","source":"evidence"}],"evidence_coverage":{"target_pages":1,"captured_pages":1,"readable_pages":1,"capture_methods":["plain"],"missing_page_urls":[],"failed_page_urls":[],"blocked_page_urls":[],"page_urls":["https://job-boards.greenhouse.io/anthropic/jobs/5226954008"],"related_signals":6,"has_source_url":true,"latest_page_fetched_at":"2026-06-09T02:21:36.036824+00:00"},"data_business":{"matches":true,"lanes":[{"key":"product","label":"Product and customer","url":"https://onlylabs.fyi/data-radar/product","json_url":"https://onlylabs.fyi/data-radar/product/signals.json"}],"matched_terms":["customer"],"score":15,"reason":"Anthropic has a job signal matching product and customer."},"agent_handoff":{"signal_json":"https://onlylabs.fyi/signals/c205c5dd-e62b-498b-b67c-f4e947b5d7bb/signal.json","dossier_json":"https://onlylabs.fyi/labs/anthropic/dossier.json","analysis_json":"https://onlylabs.fyi/analysis/anthropic/analysis.json","analysis_evidence_json":"https://onlylabs.fyi/analysis/anthropic/evidence.json","topic_signals_json":"https://onlylabs.fyi/topics/hiring/signals.json","topic_feed":"https://onlylabs.fyi/topics/hiring/feed.xml","category_signals_json":"https://onlylabs.fyi/signals.json","data_radar_json":"https://onlylabs.fyi/data-radar.json","opportunities_json":"https://onlylabs.fyi/opportunities.json"},"analysis_playbook":{"objective":"Turn open roles into leading indicators for teams, locations, infrastructure needs, eval work, data demand, and commercialization buildout.","evidence_focus":["role title","team or function","location","job description","data, eval, infra, safety, product, and GTM terms"],"extraction_questions":["Which teams are hiring repeatedly?","Which locations or hubs are becoming more important?","Which roles imply data, evaluation, infrastructure, or platform spend?","Which labs have hiring signals without a fresh standing analysis?"],"signal_questions":["What demand signal does this role create for teams, locations, infrastructure, evals, or data workflows?","Which teams are hiring repeatedly?","Which locations or hubs are becoming more important?","Which data-business lane explains this signal: Product and customer?","Do the 6 related job signals show a repeated pattern?"],"output_fields":["org","team","location","role_theme","data_business_lane","evidence_url"],"data_business_relevance":"Hiring is the earliest demand signal for where frontier labs may need data products, eval tooling, infra vendors, and workflow support.","required_sources":[{"label":"signal_json","url":"https://onlylabs.fyi/signals/c205c5dd-e62b-498b-b67c-f4e947b5d7bb/signal.json","required":true},{"label":"source","url":"https://job-boards.greenhouse.io/anthropic/jobs/5226954008","required":true},{"label":"dossier_json","url":"https://onlylabs.fyi/labs/anthropic/dossier.json","required":true},{"label":"analysis_evidence_json","url":"https://onlylabs.fyi/analysis/anthropic/evidence.json","required":true},{"label":"topic_signals_json","url":"https://onlylabs.fyi/topics/hiring/signals.json","required":false},{"label":"data_radar_json","url":"https://onlylabs.fyi/data-radar.json","required":true}],"expected_output":["one-paragraph source-grounded interpretation","data-business implication","confidence and missing evidence","recommended next source to inspect"],"prompt_seed":"Using only the linked onlylabs JSON, captured source context, and cited evidence, analyze Anthropic's job signal \"Customer Success Programs Manager\" for frontier lab strategy and data-business implications."},"semantic_triples":[{"subject":"Anthropic","predicate":"opened","object":"role Customer Success Programs Manager","text":"Anthropic opened role Customer Success Programs Manager."},{"subject":"Customer Success Programs Manager","predicate":"is classified as","object":"job signal","text":"Customer Success Programs Manager is classified as job signal."},{"subject":"Customer Success Programs Manager","predicate":"belongs to","object":"hiring desk","text":"Customer Success Programs Manager belongs to hiring desk."},{"subject":"Customer Success Programs Manager","predicate":"has context","object":"Boston, MA; New York City, NY; San Francisco, CA; Seattle, WA; Washington, DC","text":"Customer Success Programs Manager has context Boston, MA; New York City, NY; San Francisco, CA; Seattle, WA; Washington, DC."},{"subject":"Customer Success Programs Manager","predicate":"has evidence coverage","object":"1 captured evidence page","text":"Customer Success Programs Manager has evidence coverage 1 captured evidence page."},{"subject":"Customer Success Programs Manager","predicate":"matches data-business lanes","object":"Product and customer","text":"Customer Success Programs Manager matches data-business lanes Product and customer."},{"subject":"Customer Success Programs Manager","predicate":"has captured page count","object":"1","text":"Customer Success Programs Manager has captured page count 1."},{"subject":"Customer Success Programs Manager","predicate":"has readable page count","object":"1","text":"Customer Success Programs Manager has readable page count 1."},{"subject":"Customer Success Programs Manager","predicate":"has related signal count","object":"6","text":"Customer Success Programs Manager has related signal count 6."},{"subject":"Customer Success Programs Manager","predicate":"has analysis playbook objective","object":"Turn open roles into leading indicators for teams, locations, infrastructure needs, eval work, data demand, and commercialization buildout.","text":"Customer Success Programs Manager has analysis playbook objective Turn open roles into leading indicators for teams, locations, infrastructure needs, eval work, data demand, and commercialization buildout.."},{"subject":"Customer Success Programs Manager","predicate":"has source host","object":"job-boards.greenhouse.io","text":"Customer Success Programs Manager has source host job-boards.greenhouse.io."},{"subject":"Customer Success Programs Manager","predicate":"has lab","object":"Anthropic","text":"Customer Success Programs Manager has lab Anthropic."},{"subject":"Customer Success Programs Manager","predicate":"has signal desk","object":"hiring","text":"Customer Success Programs Manager has signal desk hiring."},{"subject":"Customer Success Programs Manager","predicate":"has source host","object":"job-boards.greenhouse.io","text":"Customer Success Programs Manager has source host job-boards.greenhouse.io."},{"subject":"Customer Success Programs Manager","predicate":"has location","object":"Boston, MA; New York City, NY; San Francisco, CA; Seattle, WA; Washington, DC","text":"Customer Success Programs Manager has location Boston, MA; New York City, NY; San Francisco, CA; Seattle, WA; Washington, DC."},{"subject":"Customer Success Programs Manager","predicate":"has ats","object":"greenhouse","text":"Customer Success Programs Manager has ats greenhouse."},{"subject":"Customer Success Programs Manager","predicate":"has notability","object":"Routine job posting, not notable","text":"Customer Success Programs Manager has notability Routine job posting, not notable."},{"subject":"Customer Success Programs Manager","predicate":"has radar lane","object":"Product and customer","text":"Customer Success Programs Manager has radar lane Product and customer."},{"subject":"Customer Success Programs Manager","predicate":"has matched term","object":"customer","text":"Customer Success Programs Manager has matched term customer."}]},"intelligence":{"signal_desk":"hiring","answer":"Anthropic opened Customer Success Programs Manager (Boston, MA; New York City, NY; San Francisco, CA; Seattle, WA; Washington, DC). This hiring signal is demand evidence for teams, locations, and technical bets being staffed. High-signal details: location Boston, MA; New York City, NY; San Francisco, CA; Seattle, WA; Washington, DC · Routine job posting, not notable. onlylabs links this event to 1 captured evidence page and 6 related job signals. It also maps to Product and customer in the data-business radar.","semantic_triples":[{"subject":"Anthropic","predicate":"opened","object":"role Customer Success Programs Manager","text":"Anthropic opened role Customer Success Programs Manager."},{"subject":"Customer Success Programs Manager","predicate":"is classified as","object":"job signal","text":"Customer Success Programs Manager is classified as job signal."},{"subject":"Customer Success Programs Manager","predicate":"belongs to","object":"hiring desk","text":"Customer Success Programs Manager belongs to hiring desk."},{"subject":"Customer Success Programs Manager","predicate":"has context","object":"Boston, MA; New York City, NY; San Francisco, CA; Seattle, WA; Washington, DC","text":"Customer Success Programs Manager has context Boston, MA; New York City, NY; San Francisco, CA; Seattle, WA; Washington, DC."},{"subject":"Customer Success Programs Manager","predicate":"has evidence coverage","object":"1 captured evidence page","text":"Customer Success Programs Manager has evidence coverage 1 captured evidence page."},{"subject":"Customer Success Programs Manager","predicate":"matches data-business lanes","object":"Product and customer","text":"Customer Success Programs Manager matches data-business lanes Product and customer."}]},"signal":{"id":"c205c5dd-e62b-498b-b67c-f4e947b5d7bb","url":"https://onlylabs.fyi/signals/c205c5dd-e62b-498b-b67c-f4e947b5d7bb","json_url":"https://onlylabs.fyi/signals/c205c5dd-e62b-498b-b67c-f4e947b5d7bb/signal.json","source_url":"https://job-boards.greenhouse.io/anthropic/jobs/5226954008","title":"Customer Success Programs Manager","summary":"Anthropic opened a hiring signal. onlylabs watches roles as demand indicators for teams, locations, and technical bets.","context":"Boston, MA; New York City, NY; San Francisco, CA; Seattle, WA; Washington, DC","kind":{"key":"job_opened","label":"Job"},"org":{"slug":"anthropic","name":"Anthropic","category":"frontier-lab"},"occurred_at":"2026-05-22T15:34:10+00:00","first_seen_at":"2026-06-05T05:42:57.438244+00:00","date_source":"source","evidence_coverage":{"target_pages":1,"captured_pages":1,"readable_pages":1,"capture_methods":["plain"],"missing_page_urls":[],"failed_page_urls":[],"blocked_page_urls":[],"page_urls":["https://job-boards.greenhouse.io/anthropic/jobs/5226954008"]},"facets":{"location":"Boston, MA; New York City, NY; San Francisco, CA; Seattle, WA; Washington, DC","ats":"greenhouse"},"traction":{"github_stars":null,"hn_points":null,"hn_comments":null,"hn_story_id":null,"hf_downloads":null,"hf_likes":null},"data_radar":{"lanes":[{"key":"product","label":"Product and customer","url":"https://onlylabs.fyi/data-radar/product"}],"score":15,"matched_terms":["customer"],"reason":"Anthropic has a job signal matching product and customer."}},"primary_evidence_page":{"url":"https://job-boards.greenhouse.io/anthropic/jobs/5226954008","final_url":"https://job-boards.greenhouse.io/anthropic/jobs/5226954008","title":"Customer Success Programs Manager","http_status":200,"content_type":"text/html; charset=utf-8","capture_method":"plain","fetched_at":"2026-06-09T02:21:36.036824+00:00","bytes":98640,"raw_path":"c82aba235d5b71b73bd4dab7b5466a2c8b4a3b0a67bade82245ecd7b84cec433.html","content_hash":"7aed85c9d5a03cfad4bad7c90272adc3434e6c771295377631a2d77873e5f50d","excerpt_chars":1200,"truncated":true,"excerpt":"Job Application for Customer Success Programs Manager at Anthropic Back to jobs Customer Success Programs Manager Boston, MA; New York City, NY; San Francisco, CA; Seattle, WA; Washington, DC Apply About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role At Anthropic, we believe the next generation of Customer Success looks fundamentally different; most customer outcomes will be delivered through programs, not 1:1 relationships, and increasingly without a human in the loop. As a Success Programs Manager , you'll own a portfolio of those programs and flex across whatever the function needs to drive adoption and value at scale. As a CS Programs Lead you’ll think \"How could we do this with Claude?\" as a reflex — your default is to build an agent or an automated journey before you build a manual workflow. But you're also fluent in the craft of running engagements: you've personally designed and..."},"evidence_pages":[{"url":"https://job-boards.greenhouse.io/anthropic/jobs/5226954008","final_url":"https://job-boards.greenhouse.io/anthropic/jobs/5226954008","title":"Customer Success Programs Manager","http_status":200,"content_type":"text/html; charset=utf-8","capture_method":"plain","fetched_at":"2026-06-09T02:21:36.036824+00:00","bytes":98640,"raw_path":"c82aba235d5b71b73bd4dab7b5466a2c8b4a3b0a67bade82245ecd7b84cec433.html","content_hash":"7aed85c9d5a03cfad4bad7c90272adc3434e6c771295377631a2d77873e5f50d","excerpt_chars":1200,"truncated":true,"excerpt":"Job Application for Customer Success Programs Manager at Anthropic Back to jobs Customer Success Programs Manager Boston, MA; New York City, NY; San Francisco, CA; Seattle, WA; Washington, DC Apply About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role At Anthropic, we believe the next generation of Customer Success looks fundamentally different; most customer outcomes will be delivered through programs, not 1:1 relationships, and increasingly without a human in the loop. As a Success Programs Manager , you'll own a portfolio of those programs and flex across whatever the function needs to drive adoption and value at scale. As a CS Programs Lead you’ll think \"How could we do this with Claude?\" as a reflex — your default is to build an agent or an automated journey before you build a manual workflow. But you're also fluent in the craft of running engagements: you've personally designed and..."}],"related_signals":[{"id":"7545b64a-3699-4461-aa7b-591f0ff8399b","url":"https://onlylabs.fyi/signals/7545b64a-3699-4461-aa7b-591f0ff8399b","source_url":"https://job-boards.greenhouse.io/anthropic/jobs/5186852008","title":"Product Support Specialist (Singapore)","context":"Singapore","kind":{"key":"job_opened","label":"Job"},"org":{"slug":"anthropic","name":"Anthropic","category":"frontier-lab"},"occurred_at":"2026-06-11T05:01:19+00:00","first_seen_at":"2026-06-05T05:42:57.438244+00:00","date_source":"greenhouse.updated_at"},{"id":"46fed67d-fb9e-4ec4-8fa5-e065cb534ade","url":"https://onlylabs.fyi/signals/46fed67d-fb9e-4ec4-8fa5-e065cb534ade","source_url":"https://job-boards.greenhouse.io/anthropic/jobs/5186965008","title":"Product Support Specialist (Singapore - Weekend Coverage)","context":"Singapore","kind":{"key":"job_opened","label":"Job"},"org":{"slug":"anthropic","name":"Anthropic","category":"frontier-lab"},"occurred_at":"2026-06-11T05:01:17+00:00","first_seen_at":"2026-06-05T05:42:57.438244+00:00","date_source":"greenhouse.updated_at"},{"id":"22609fbe-e554-4224-8abb-7130c97381bf","url":"https://onlylabs.fyi/signals/22609fbe-e554-4224-8abb-7130c97381bf","source_url":"https://job-boards.greenhouse.io/anthropic/jobs/4979585008","title":"Product Support Specialist","context":"Boston, MA; San Francisco, CA | New York City, NY | Seattle, WA; Washington, DC","kind":{"key":"job_opened","label":"Job"},"org":{"slug":"anthropic","name":"Anthropic","category":"frontier-lab"},"occurred_at":"2026-06-11T04:56:33+00:00","first_seen_at":"2026-06-05T05:42:57.438244+00:00","date_source":"greenhouse.updated_at"},{"id":"703f4263-e360-4fec-ae39-d05490a48eca","url":"https://onlylabs.fyi/signals/703f4263-e360-4fec-ae39-d05490a48eca","source_url":"https://job-boards.greenhouse.io/anthropic/jobs/5253274008","title":"Enterprise Threat Intelligence Lead, Global Safety, Intelligence & Security ","context":"San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC","kind":{"key":"job_opened","label":"Job"},"org":{"slug":"anthropic","name":"Anthropic","category":"frontier-lab"},"occurred_at":"2026-06-11T00:38:05+00:00","first_seen_at":"2026-06-11T07:01:03.928848+00:00","date_source":"greenhouse.updated_at"},{"id":"7828ae51-3421-41fd-961f-9e4cd74e828c","url":"https://onlylabs.fyi/signals/7828ae51-3421-41fd-961f-9e4cd74e828c","source_url":"https://job-boards.greenhouse.io/anthropic/jobs/5119468008","title":"Staff Software Engineer, People Products","context":"Remote-Friendly (Travel Required) | San Francisco, CA","kind":{"key":"job_opened","label":"Job"},"org":{"slug":"anthropic","name":"Anthropic","category":"frontier-lab"},"occurred_at":"2026-06-11T00:21:00+00:00","first_seen_at":"2026-06-05T05:42:57.438244+00:00","date_source":"greenhouse.updated_at"},{"id":"e42bec4f-48c2-47da-b1ac-84d97f97f0f5","url":"https://onlylabs.fyi/signals/e42bec4f-48c2-47da-b1ac-84d97f97f0f5","source_url":"https://job-boards.greenhouse.io/anthropic/jobs/5194529008","title":"Marketing Events Lead, Brand","context":"San Francisco, CA | New York City, NY","kind":{"key":"job_opened","label":"Job"},"org":{"slug":"anthropic","name":"Anthropic","category":"frontier-lab"},"occurred_at":"2026-06-11T00:15:44+00:00","first_seen_at":"2026-06-05T05:42:57.438244+00:00","date_source":"greenhouse.updated_at"}]}